Technology, Managed IT, Cyber Security Dave Travers Technology, Managed IT, Cyber Security Dave Travers

Windows 10 End of Life: What does it mean for your business?

After nine years of being the go-to operating system for many companies worldwide, Windows 10 is beginning to reach the end of its lifespan. This means that it will no longer receive any updates, and will no longer be officially supported by Microsoft.

Of course, Windows 10 will still be useable even after its end of life. But, what does that actually mean for your business? How will you be affected by this change, and what do you need to do to make sure you’re prepared for the challenges that come with moving away from Windows 10?

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Azure, Managed IT, Technology Dave Travers Azure, Managed IT, Technology Dave Travers

Navigating the Unexpected: A Blueprint for Disaster Recovery in Microsoft Azure

In the event of a disaster, the most defining factor of how well your organisation recovers is your disaster recovery plan. Making sure that you have the best disaster recovery strategy will ensure that you’re prepared for anything that comes your way, and will let you take action in the case of a catastrophe.

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Technology, Microsoft, Managed IT Dave Travers Technology, Microsoft, Managed IT Dave Travers

Microsoft Copilot for Service: Transforming Customer Service Operations

Customer service is an essential part of front-facing business. After all, if you have customers, you must ensure you’re giving them the highest level of service possible. This will ensure they stay satisfied and loyal to your company. In the modern world, customer service is now easier than ever due to the onset of artificial intelligence.

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Migration, Technology Dave Travers Migration, Technology Dave Travers

Business Process Automation: The current state of automation

Throughout history, businesses have constantly looked for ways to automate processes, to save time and money whilst increasing output. Whilst the early history of automation was typically within a manufacturing context, over the past 20 years technology has enabled businesses in all industries to automate repetitive processes. In 2022, these automation technologies have become inexpensive enough for all businesses to take advantage of the benefits of business process automation. In this article we will discuss the benefits of automation, some common areas for automation and how your business can get started with automation in 2022.

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