Technology, Telephony Dave Travers Technology, Telephony Dave Travers

Understanding VoIP: The Future of Telephony

Companies continuously seek efficient and effective communication solutions, a necessity in the ever-evolving business environment. Organisations of all sizes across sectors must adopt communication systems that consistently meet user and customer expectations. Engaging effectively with updated customer behaviours and nurturing collaborative workplace culture is challenging without proper insight.

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Technology, Managed IT, Cyber Security Dave Travers Technology, Managed IT, Cyber Security Dave Travers

Windows 10 End of Life: What does it mean for your business?

After nine years of being the go-to operating system for many companies worldwide, Windows 10 is beginning to reach the end of its lifespan. This means that it will no longer receive any updates, and will no longer be officially supported by Microsoft.

Of course, Windows 10 will still be useable even after its end of life. But, what does that actually mean for your business? How will you be affected by this change, and what do you need to do to make sure you’re prepared for the challenges that come with moving away from Windows 10?

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Azure, Managed IT, Technology Dave Travers Azure, Managed IT, Technology Dave Travers

Navigating the Unexpected: A Blueprint for Disaster Recovery in Microsoft Azure

In the event of a disaster, the most defining factor of how well your organisation recovers is your disaster recovery plan. Making sure that you have the best disaster recovery strategy will ensure that you’re prepared for anything that comes your way, and will let you take action in the case of a catastrophe.

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Technology, Microsoft, Managed IT Dave Travers Technology, Microsoft, Managed IT Dave Travers

Microsoft Copilot for Service: Transforming Customer Service Operations

Customer service is an essential part of front-facing business. After all, if you have customers, you must ensure you’re giving them the highest level of service possible. This will ensure they stay satisfied and loyal to your company. In the modern world, customer service is now easier than ever due to the onset of artificial intelligence.

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