Microsoft Excel is one of the key applications of the modern workplace. After all, no spreadsheet program can do it quite like Microsoft’s robust classic office program — one application in a suite of tools that have remained a constant in the office for decades.

Customer service is an essential part of front-facing business. After all, if you have customers, you must ensure you’re giving them the highest level of service possible. This will ensure they stay satisfied and loyal to your company. In the modern world, customer service is now easier than ever due to the onset of artificial intelligence.